Q:What if I keep getting kicked off the game?

A:Because Disney's Toontown Online employs the latest 3-D features of current video cards, it is necessary to stay up to date with your video card's latest software drivers. The issue might actually be a problem with your video card software that can be resolved by upgrading to their latest drivers, which can be found on the manufacturer's or vendor's Web site.

We suggest that you uninstall and reinstall the game software on your computer. This will not affect your account or characters, as that information is stored on our servers. If you continue to have problems after doing this, please submit another bug report.

You can also click on the following link to find out more about the specific equipment, such as 3-D cards, needed to play Toontown.